Getting Started in HOLLIS Special Request

Settng up an Account

Before you can make any requests, you will need to set up your account online. If you have a HarvardKey, click on the link of the left side of the screen. For all other users, please click on the link on the right side of the screen.

You will be taken to a registration form which you must fill out to create your account. When you have finished, click the Submit Information button and the registration process will be complete.

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Making Reading Room Requests


Making a Reading Room Request from HOLLIS

You can make a reading room request for special collections materials from Andover-Harvard Theological Library, Botany Libraries, the Fine Arts Library, Harvard-Yenching Library, Houghton Library, the Harvard Theatre Collection, the Harvard Map Collection, Loeb Design Library, Loeb Music Library, the Museum of Comparative Zoology, and Tozzer Library, as well as certain unique and rare materials in Widener Library, directly from HOLLIS+ or HOLLIS Classic. Look for the Request Item link in the catalog record.




When you click on the link to make a request, you will need to log into your account. Once you have logged in, a request form will automatically be filled out for you. Fill in any additional information relevant to your request.




To add the date you plan to visit, click on the calendar icon and select a date from calendar. Then click the Submit Request button.





Making a Reading Room Request Manually

You can also place a request by manually filling out a request form in your account. Click on the Request for Reading Room in the main menu of your account.



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Making Photoduplication Requests

You can make a photoduplication request for materials from all Harvard Library collections including special collections.

Making a Photoduplication Request from HOLLIS

You can make a photoduplication request for special collections materials from Andover-Harvard Theological Library, Botany Libraries, the Fine Arts Library, Harvard-Yenching Library, Houghton Library, the Harvard Theatre Collection, the Harvard Map Collection, Loeb Design Library, Loeb Music Library, the Museum of Comparative Zoology, and Tozzer Library, as well as certain unique and rare materials in Widener Library, directly from HOLLIS+ or HOLLIS Classic. Look for the Request Item link in the catalog record.



This will take you to a log in page. If you have not yet registered for an account, please click on the appropriate Login or Register button to get started (see Settng up an Account above) . If you have already registered, please sign into your account.



The system will bring you to a New Item Request page. To convert this into a reproduction(photoduplication) request please click on the button labeled Switch to Photoduplication.



You are now in a New Photoduplication Request page. Bibliographic information from the catalog will appear in the first half of the form. If this is a manuscript collection, add the item number in the Volume/Box/Folder/Item field. Consecutive item numbers can be placed on one request; non-consecutive numbers must be requested separately.



In the second half of the form, let us know how you would like the material copied and delivered to you. If you have further instructions or questions for us, please enter them in the Photoduplication Instructions field.



When you're done, click Submit Request. Your request will be entered in our queue and we will respond with cost estimate within 15 business days.




Making a Photoduplication Request Manually

To make a new reproduction request from your account, go to New Requests located on the left side of your screen and click on Request for Photoduplication menu item.



The first half of the request asks you to provide the bibliographic information needed to process your request. Only the title and owning library fields are required; however, enter as much information about the material as you can.



If your request is from a manuscript collection, include both the call number and the item number. Consecutive item numbers can be placed on one request; non-consecutive numbers must be requested separately.



In the second half of the form, let us know how you would like the material copied and delivered to you. If you have further instructions or questions for us, enter them in the Photoduplication Instructions field.



When you're done, click Submit Request. Your request will be entered in our queue and we will respond with cost estimate within 15 business days.



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Making Multiple Requests from the Same Collection

Occasionally you will need to make many requests from the same collection. If you have many non-consecutive item numbers, you will need to make separate requests for each. Rather than creating a brand new request, Aeon will allow you to clone (make a copy) of a request.
First, find a request with the same call number. If it is a new request, it can be found in your Outstanding Requests (visible when you first login). To find older requests, go to Past Requests located on the left side of your screen and select All Requests.



Once you have located the correct request, click on the transaction number.



On the next screen, click Clone Request.



This will take you to a New Photoduplication Request. The new request will retain all of the bibliographic and reproduction information from the previous request. You need only to edit the Volume/Box/Folder/Item field to reflect the new item number. Once you have updated the new request, you are done. Simply click Submit Request.



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Tracking Requests

You can track requests that you have submitted by clicking on the Outstanding Requests link in the main menu of your account.



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